“For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.”
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
Ken Blanchard 
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People who produce good results feel good about themselves.
Ken Blanchard
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Too many leaders act as if the sheep... their people... are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
Ken Blanchard
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The key to successful leadership today is influence, not authority.
Ken Blanchard
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