“The well-satisfied customer will bring the repeat sale that counts.”
Author details
Related authors
Other James Cash Penney Quotes
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
James Cash Penney 
61% of people like this quote
Luck is always the last refuge of laziness and incompetence.
James Cash Penney 
57% of people like this quote
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
James Cash Penney 
57% of people like this quote
