“No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.”
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I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
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The well-satisfied customer will bring the repeat sale that counts.
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