“There is an increasingly pervasive sense not only of failure, but of futility. The legislative process has become a cruel shell game and the service system has become a bureaucratic maze, inefficient, incomprehensible, and inaccessible.”
Elliot Richardson
Tags: Become | Bureaucratic | Cruel | Failure | Futility | Game | Inaccessible | Incomprehensible | Increasingly | Inefficient | Legislative | Maze | Only | Pervasive | Process | Sense | Service | Shell | System
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Elliot Richardson
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But tending machinery was one thing; defining what we were trying to do and why we were doing it, and developing ways to measure how well the job was done - this was something else again.
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I hope you will respond to the crisis of confidence that Watergate has created by opening up your administration and reaching out to people in a more magnanimous spirit.
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If there are flaws they are in ourselves, and our task therefore must be one not of redesign but of renewal and reaffirmation, especially of the standards in which all of us believe.
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