All Sanjay Kumar Quotes
So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services.
Sanjay Kumar
61% of people like this quote
So it's really for us about new products, because we have released a lot of new products.
Sanjay Kumar
59% of people like this quote
There is nothing in the company that is either above or below me, as far as I'm concerned.
Sanjay Kumar
58% of people like this quote
So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation.
Sanjay Kumar
58% of people like this quote
There are companies that are cutting their costs by over 50% by offshoring.
Sanjay Kumar
56% of people like this quote
One, we committed to put about 650 people in the field to focus totally on customer satisfaction.
Sanjay Kumar
56% of people like this quote
Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation.
Sanjay Kumar
56% of people like this quote
That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
Sanjay Kumar
55% of people like this quote
India has the unique advantages of having the biggest domestic market and this should support IT companies.
Sanjay Kumar
55% of people like this quote
So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video.
Sanjay Kumar
54% of people like this quote
We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product.
Sanjay Kumar
54% of people like this quote
To me, it's really important to drive change through a team because one person, while the buck has to stop with somebody, the company is just too big for one person.
Sanjay Kumar
54% of people like this quote
So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass.
Sanjay Kumar
54% of people like this quote
Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?
Sanjay Kumar
54% of people like this quote
It didn't make a lot of sense for us to be doing Lotus Notes implementations.
Sanjay Kumar
54% of people like this quote
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