All Phil Crosby Quotes
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
Phil Crosby
59% of people like this quote
Being convinced one knows the whole story is the surest way to fail.
Phil Crosby
54% of people like this quote
The audience only pays attention as long as you know where you are going.
Phil Crosby
54% of people like this quote
You have to lead people gently toward what they already know is right.
Phil Crosby
53% of people like this quote
Making a wrong decision is understandable. Refusing to search continually for learning is not.
Phil Crosby
52% of people like this quote
Selecting the right person for the right job is the largest part of coaching.
Phil Crosby
51% of people like this quote
Change should be a friend. It should happen by plan, not by accident.
Phil Crosby
50% of people like this quote
Eliminating what is not wanted or needed is profitable in itself.
Phil Crosby
47% of people like this quote
Very few of the great leaders ever get through their careers without failing, sometimes dramatically.
Phil Crosby
47% of people like this quote
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